Step 1. Press the Win + I keys to open the Settings app, and then navigate to Updates & Security > Troubleshoot one by one. Here you can try using it to troubleshoot the black box computer issue. Hardware and Devices troubleshooter is a Windows built-in tool that can help detect and repair various device issues like HID-compliant touch screen missing, volume mixer won’t open and etc. Once updated, restart your computer and see if Windows 10 black box keeps popping up. Alternatively, you can download the graphics card driver from the manufacturer's website and install it on your computer manually. Step 3. Then you can select Search automatically for updated driver software option to update the driver automatically. Step 2. Expand the Display adapters category, and then right-click the graphics card driver and select Update driver. Step 1. Press the Win + R key to open the Run dialog box, and then type devmgmt.msc in the box and hit Enter. This is because outdated graphics card drivers can cause black boxes on computer screen. If you are using a graphics card driver that Microsoft doesn’t supply any updates, we recommend you update the display driver manually. To help you fix the black box computer issue, we summarize several effective troubleshooting methods based on the possible causes.
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